A clear six-step process helps turn a product requirement into a defined commercial and shipping programme.
1. Share your requirement
Provide the product, grade, intended use, volume, packaging, delivery period and destination port. Tell us whether the purchase is a single shipment or a recurring programme.
2. Review the specification
We review the requested product and destination requirements with the relevant supply source. Any specification gaps, substitutions or additional information are discussed before quotation.
3. Agree quotation and terms
The offer sets out the product basis, quantity, packaging, price validity, named ports, trade terms and proposed payment conditions. Review these details with your procurement and logistics team.
4. Align documentation and inspection
Confirm import requirements, applicable certificates, sampling and inspection arrangements. The agreed documentation must match the product, destination and contract.
5. Confirm the order
Finalize the written contract and payment conditions before shipment scheduling. Commercial instructions are confirmed through the company’s published communication channels.
6. Coordinate shipment and follow-up
Follow loading arrangements, shipping documents and delivery milestones through the agreed programme. Carrier schedules and logistics conditions are confirmed for the specific shipment.